If you’ve recently bought a home or upgraded your flooring, your carpet may come with a warranty. Many people are aware of their warranty but are uncertain of its terms. It is important to know the warranty type you have and its conditions in case something happens where you might need to replace or make a claim on the warranty.
Carpet is a large investment, and as large purchases go, there is a warranty to prevent the purchaser from losing money due to a defect, malfunction, or other such issues. Typically, carpets have one or two of four common warranties. The warranties are Quality Assurance, Appearance Retention, Stain & Soil, and Fad Resistance.
Quality Assurance Warranty
This warranty is standard on all carpet purchases and is much like when you buy a T.V. The warranty agrees to replace or refund in only such cases that the carpet falls apart or is not completely together during installation due to manufacturing and not mishandling etc.
Appearance Retention Warranty
Many people, when purchasing carpet, are looking for this type of warranty on the carpet. The warranty covers loss of appearance due to fibers becoming frayed and undone. This type of carpet damage cannot be fixed manually because carpet fibers are twisted to maintain texture and cannot be twisted back into a normal appearance. A longer warranty can mean a more durable carpet.
Stain & Soil Warranty
The stain & soil warranty is multi-faceted. Staining and soiling are two separate things and might not both be covered under the same warranty. Most times soiling is accepted as a natural part of owning a carpet, but staining might not be. Furthermore, if staining is included there is often a list of “non-included items.” Such as wine or soda stains. Be sure to thoroughly make note of any excluded or included items when choosing a carpet with this type of warranty.
Fade Resistance Warranty
Most people enjoy having sunlight filter in their home throughout the day. Depending on the type of carpet they buy, this can cause significant discoloration that is not repairable, but replaceable. A lot of warranties do not cover this situation, yet it is becoming more popular by demand. Be sure to ask the store you are purchasing from if this is a warranty you are interested in.
For all warranties, it is best to read the entire document to make sure you get the most out of your investment. It is especially important to know the type of problems you expect so that if you need a better or more specific warranty, you can ask for it going in instead of being caught unprepared when the situation arises.